Terms Of Service

Cancellation Policy:

At Avesent Pvt Ltd, we believe in assisting our customers to the best of our ability and strive to maintain a liberal cancellation policy. Please review the following terms and conditions regarding cancellations of any order placed.

Cancellation Period:

Cancellations will be considered only if the request is made within 12 hours of placing an order. However, please note that the cancellation request will not be entertained if the orders have already been communicated to the vendors/merchants/execution team and they have initiated the process of working on them.

Exclusions:

There is no cancellation of orders placed under the Same Day Delivery category.
No cancellations are entertained for products/services obtained during special occasions/events/offers such as Month-end offers, discount promotions, Diwali, Halloweens, Christmas, New Year, etc. These are limited occasion/event offers/schemes, and therefore, cancellations are not possible.

Refunds and Adjustments:

Money once paid will not be returned in any case, even if the cancellation is placed within 12 hours. However, the money can be adjusted against a future order within 90 days.

Third-Party Services:

Any deficiency in service caused by a third party, such as hosting, server, images, content writing, etc., will not be the responsibility of Avesent Pvt Ltd. Any efforts Avesent has to put while coordinating/liaising with them will be charged as per the standard rate of the company.

Product Discrepancies:

In the event that the product received does not match the description on the site or meet your expectations, you must notify our customer service team within 24 hours of receiving the product. Our Customer Service Team will investigate your complaint and take appropriate action.
By engaging our services, clients agree to abide by the terms of this cancellation policy. Avesent Pvt Ltd reserves the right to amend or update this policy as necessary, and any changes will be communicated to clients in a timely manner.
If you have any questions or require further clarification regarding our cancellation policy, please don't hesitate to contact Us.

Refund Policy

At Avesent Pvt Ltd, we aim to provide high-quality products and services to our customers. Please review the following terms and conditions regarding refunds

Money Back Policy:

Due to the nature of our business, Avesent does not offer any money-back policy for products or services purchased. If, for any reason, you are not entirely satisfied with your purchase, you must notify our customer service team within 24 hours of receiving the product. Our Customer Service Team will investigate your complaint and take appropriate action.

SEO Services Payment Plan:

For SEO services, the payment plan is designed to facilitate customers in making advance payments for the first month and after reviewing the work/performance of the previous month you will be paying for the next month. As SEO results can vary, Avesent, like any SEO company, cannot guarantee rankings, traffic, or sales. By making the next payment or paying for a new project, you are agreeing that you are satisfied with the services delivered so far.

Monthly Payment Services of Digital Marketing:

Users opting for monthly payment services of digital marketing are required to provide 30 days advance notice prior to the cancellation of any services. This allows us to manage resources effectively and plan accordingly. Failure do to so will bound you to pay any outstanding invoice due for that month of Services.

Agreement to Terms and Conditions:

By opting for any services provided by Avesent Pvt Ltd, users agree to abide by all the terms and conditions set forth by the company.

Please note that refunds are subject to the terms and conditions outlined above, and any exceptions will be determined at the discretion of Avesent Pvt Ltd. If you have any questions or require further clarification regarding our refund policy, please don't hesitate to contact Us.

Disclaimer

At Avesent Pvt Ltd, we strive to provide exceptional services to our clients. Please review the following disclaimer regarding our services:

Liability for Third-Party Posts:

We would like to clarify that we hold no liability to our clients concerning the posts we make for them on third-party sites such as Facebook, Twitter, Instagram, LinkedIn etc. Since we neither own these sites nor are we partners with them, we cannot control the actions or policies of these platforms.

Refunds for Paid Campaigns:

In accordance with our Refund Policy, if customers seek refunds on matters related to paid campaigns on third-party sites, we offer no refunds. This includes campaigns conducted on platforms such as Google, Facebook, Twitter, Instagram, Linkedin, You-Tube etc.

Please note that while we make every effort to ensure the success and effectiveness of our services, there are inherent risks associated with third-party platforms that are beyond our control. By engaging our services, clients agree to abide by the terms and conditions outlined in this disclaimer. Avesent Pvt Ltd reserves the right to amend or update this disclaimer as necessary, and any changes will be communicated to clients in a timely manner.

If you have any questions or require further clarification regarding this disclaimer, please don't hesitate to contact Us.

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